Frequently Asked Questions (F.A.Q)
How Are the Prices So Low?
All WordPress items, such as plugins and themes, are licensed under the General Public License (GPL). This allows you to redistribute the items after purchase if you choose. Your membership supports our efforts to maintain and purchase subscriptions from third-party theme and plugin authors. This crowdfunding model helps us keep prices low, which we can then pass on to you.
How to Download ?
If you’ve purchased a single product, you can download it by visiting the “My Account > Downloads” tab.
Do you offer technical support?
Not generally, but we do provide basic support for installing plugins and themes. If you need technical assistance with a specific theme or plugin, you’ll need to purchase it directly from the author or hire a freelancer to help you. Alternatively, you can request paid assistance from us.
This lack of support allows us to offer products at discounted prices.
The plugin version is outdated. Can I request an update?
Yes, you can open a ticket, and we will respond as soon as possible on business days (usually within 24 hours, except during holidays).
On how many sites can I use the plugin or theme?
You can use them as often as you want and on as many sites as you like since the plugins and themes are GPL licensed.
Are the themes and plugins original?
The files available on this site are 100% unmodified and free of malware.
We even use them on our own site! All themes and plugins can be downloaded directly from the producing company’s website without any changes. You can use these files on your site with confidence.
We do not sell any products sourced from third-party resources.
How long can I use the downloaded plugins and themes?
There’s no limit on the number of themes and plugins you can install at any time.
How often are new product updates released?
We typically add new products daily and release updates for existing ones. However, please note that we don’t update products immediately and cannot guarantee that the latest version of each product will always be available.
How do I properly update a product that's already installed?
The simplest and most effective way to update a product is to replace the old version files with the new ones. All your product settings will be saved since they are stored in the website’s database.
Alternatively, you can delete the old version, then download and activate the new one. However, this method may result in losing your settings, as some products have a feature that clears settings from the database upon removal.
It’s important to note that sometimes developers release major updates that change file structures or how settings are stored. In such cases, the developer usually provides instructions for properly transitioning to the new version.
Is it permissible to use downloaded products without entering a license key?
Yes, it is legal. All digital items on the site are licensed under the GNU General Public License.
What assurances can you give that the products on the website are free from malicious code, viruses, or advertisements?
We provide open-source software. You can verify that any product downloaded from our website comes directly from the developers and is free from malicious code, viruses, or ads.
To check for malicious code, you can use plugins such as Exploit Scanner, Wordfence, Antivirus as well as the VirusTotal.
What is GPL?
The GNU General Public License (GPL) is a widely used free software license that guarantees users the freedom to run, study, share, and modify the software. The term “free” refers to these freedoms rather than the cost. The GPL aims to keep the software free for all users and was created by Richard Stallman in 1989 for the GNU Project.
A key feature of the GPL is that any modified versions of GPL software must also be distributed as free software under the same GPL terms, a concept known as “copyleft.” This ensures that free software cannot be commercially restricted, allowing all versions, including modified ones, to remain free and open.